We’re here for every question, large or small.
Whether you’re ready to place an order, need help choosing the right size, want to discuss a specific design, or just need some reassurance about the process — please reach out. We respond within 24 hours on business days.
Customer Service Email
info@sentimentalsouvenirz.com
Phone and WhatsApp
+372 539 09216
Studio Address
Sentimental Souvenirz (HomeMade Systems OÜ)
Randla 11-140
Harju County, 10315
Tallinn, Estonia
Common Questions Before You Reach Out
How long does production take?
Approximately 7 days for design and printing, plus shipping time (5–21 Business days depending on your location).
What photo should I send?
A clear, well-lit photo showing your pet’s face and body markings. We’ll reach out if we need more detail.
Do I see the design before you print?
Yes. We will always send you a digital preview to approve before production begins.
When can I order?
Any time. We take orders every day and begin design work within 2 business days of receiving your photo.